Global Water Treatment Company

Background
A global water treatment company with a network of dealers and direct operations spawned across 90 countries with 1,000 dealers, over 600 in North America alone, and over 7,500 employees.

Challenge
The enterprise faces challenges in its IT processes, standards, and capabilities, including a lack of visibility into total IT spending and limited standardization across systems. Furthermore, IT resources often struggle to deliver the full range of expected capabilities, compounded by the absence of a sourcing strategy resulting in variable performance from service providers.

Solution
Under the leadership of a Global CIO, the company has consolidated its IT function to drive global standards, practices, and policies, aimed at standardizing operations and reducing complexity. This strategic approach not only improves IT’s responsiveness and effectiveness but also accelerates the integration of acquisitions, thereby mitigating operational risks.

Ultimately, it ensures the efficient delivery of planned initiatives while addressing high-priority fixes, contributing to the company’s overall agility and competitive edge.