Scaling Enterprise Document Management Workflow

Background

Aramco Service Company, providing and enhancing solutions for the future of energy industry. ASC operate as a vital link between people and partners in the Americas and its parent company, Saudi Aramco, the world’s leading energy company.

Challenge

ASC faces challenges in managing its complex document ecosystem, which includes data flows within the company, partners, and customers. Ensuring protection, organization, and seamless availability of content on demand is paramount. Complications arise from disparate data repositories and intricate hierarchical models within legal and HR departments. Addressing technical and business legal complexities requires efficient organization of content across diverse systems and maintaining appropriate repositories.

After thorough analysis of current and future content management needs, ASC has opted for OpenText xECM. OpenText’s seamless integration with SAP CLM, PI, ECC, Fiori, GRC, Solution Manager, SLD, and other third-party products aligns with ASC’s requirements.

Solution

IG utilized its team of ECMS professionals to cater to various clients within the realm of Enterprise Content Management (ECM). Its expertise lies in both technical and business analysis, assessing solutions’ infrastructure, architecture, and their business impact according to specific needs and budget allocations.

IG specializes in developing, designing, and implementing OpenText solutions, providing comprehensive architectural design and infrastructure implementation services. For ASC’s requirements, IG focused on implementing the OpenText Solution with the expertise of SAP Basis professionals. This was crucial due to the integration of multiple SAP products such as SAP CLM, PI, ECC, Fiori, GRC, Solution Manager, SLD, and SAP HANA.

The suite of OpenText products utilized includes OpenText ECM, OpenText Archive Server, OpenText APPSWORKS, OpenText Brava, and OpenText VIM (Vendor Invoice Management).